FAQ
(Frequently asked questions)



Our Attendant Operated Booths include an staff member of CGYP that will ensure everyone using the booth enjoys and has a memorable time at your event.
Our Self Operated Booths are perfect for events that are more private, intimate, or exclusive as to not wanting any working staff in your event. Once we set up our booth, our team will teach a handful of guests how to operate each function of the booth, with the expectation that others will learn from them
Due to our wide variety of event types, we do not carry props at this time but do intend to add this to our inventory in the near future.
A GIF is a short video compiled of photos that present themself in a looping flip-book. A GIF cannot be printed.
A Boomerang is a short video that is captured and looped
We do have the capacity to handle outdoor events but not in every location or condition. For more information on your event and if we can operate outdoors, please inquire directly, providing details of your event including date, time, and location.
Due to our high volume of inquiries at certain times of the year, our cancellation policy includes a full refund within 48 hours of booking. Beyond 48 hours, deposits are non-refundable.
Cancellations notice given 30+ days before your booking are entitled to either a partial refund or transfer of deposit to another available date.
All our services are offered in packages (starting from 2 hours) as seen on our website. For any custom packages, please submit an inquiry directly from the link on our website.
After booking, we can begin the template design process of which we will create a Canva doc for you to design your own template.
Every CGYP booking comes prepared for unlimited prints and in the event of the printer running out of paper, our staff member will refill it promptly.
For an additional $0.80/person in attendance at your event, we can offer our photobooth as the main source of photos for your guestbook, (option only available with unlimited Printing Packages).
We arrive approximately 30-60 minutes before the start of your booking to set up.
At the end of your booking, we will begin our clean up, leaving your booked time slot for you and your guests to enjoy!
